WHAT TO DO IF YOU RECEIVE A TEXT MESSAGE ABOUT A POWER CUT
 

The first thing to remember is that you are fully protected because your alarm will still work properly as it has its own power feed. If the alarm is triggered, our Alarm Monitoring Centre will still be notified and will act accordingly.

We inform you about the power cut because it can be very inconvenient for you. We'll ask you to check your electrical system and try to restore the power.

 

If the power cut continues for over 4 hours, we'll contact you again.

 

 


WHAT WE DO IF THERE IS A POWER CUT
 


The power at your property goes off


A signal is sent to our Alarm Monitoring Centre


We send you a text message in no more than 10 minutes

If the power is restored very quickly, you won't receive a text message because it is unlikely to have caused any problems.


If the power cut continues for over 4 hours, we'll send another text message


This is the Basic Power Cut service. If you'd like to learn about our additional services, call us on 902 202 999.

 

Thanks for choosing Prosegur, the reliable leader in security.

 

        

For further information:
902 202 999