If you haven't already, you'll need to register on the customer portal 

1. Click on "Register a new account".

2. Fill out the form (the Tax ID field must match the Tax ID of the person on the contract).



from Google Play or App Store.



Open PROSEGUR SMART on your mobile device and enter the user name and password that you've just created.


Finally, press ENTER".



Discover everything you can do with PROSEGUR SMART?

Check the status of your alarm.

Request images from the video detectors.

Download bills.

Change your Password and Countersign.

Create an alias for the different elements of the alarm (this makes it easier to identify them).

Activate and deactivate your alarm.

See what's happening in your home in real time.

Change CRA contacts.

Receive notifications or video footage when the alarm is triggered.

View history.

*Functions and video footage may vary depending on your specific device.


And a whole range of extra functions that make it easy to use your alarm.


Thanks for choosing Prosegur, the reliable leader in security.



For further information:
902 202 999